General Settings
Manage your Whitelabel account
I Am Unable To Login
This can be due to a couple of factors. Ensure that you have entered the correct login details, your app is updated and your account...
How Can I Reset My Password?
In case you forget your password, proceed to our website homepage. Right on the login page, you will see a "Forgot Password" link. Input your...
How Do I Verify My Email?
This is a one-time process to ensure that the email provided during registration is correct because every important update concerning your account and transactions will...
Is My Money Safe In My Whitelabel?
Yes it is. Kindly ensure no one has access to your password and also make sure you set biometrics when using the app.
How Do I Contact Whitelabel?
For urgent inquiries, you can use the LIVE CHAT available on the app and website to talk to one of our representatives
Why Is my Account suspended?
Intentionally sending empty trades more than 5 times within 30 minutes. Intentionally sending already-used cards more than 5 times within 30 minutes. Erratically flooding the...
How Do I Upload Multiple Images?
The platform allows uploading up to 30 images at once. On IPHONE APP AND WEB You can select each of the image and click DONE...
Do You Trade On WhatsApp
No. We do not trade on WhatsApp.